WHOLESALE DATA CENTER’S PAYMENT POLICY
Fees for Services ordered by You shall be charged beginning on the date of the initial order and install. That date shall serve as the monthly anniversary date for all future billings including one time fees, upgrades, additional services, cancellations and service credits. Fees are due in advance of the monthly service cycle and will be billed on the anniversary date of each month.
From time to time it may be necessary to make adjustments in the fees and surcharges charged for the Services in order to cover certain changing costs (example power) incurred by Wholesale Data Center in providing the services. Such adjustments will be reflected on the statement or invoice provided to you for the Services, and you agree to pay for the fees and surcharges for the Services, as adjusted.
Payment Options
- Credit Card on File. When you place a credit card on file with Wholesale Data Center, we will, typically, bill the card on your anniversary date. If the credit card charge is expired, not authorized or declined by our processing company, we will notify you via E-mail. We request that you update your card promptly. If your invoice becomes more than 5-days past due (from the invoice Due Date) then Wholesale Data Center reserves the right to suspend service or terminate service after 10 days past due until payment is received.
- Checks, Money Orders, Wire Transfers and Pay Pal payments. Wholesale Data Center accepts both checks and money orders. In the event a check is returned, Wholesale Data Center will charge a returned check fee of $35.00 or, if less, legal limit in Your state or country. You are responsible for payment of all bounced check fees. In the event Your invoice is 5-days or more past due (from the invoice Due Date) then Wholesale Data Center reserves the right to suspend service or terminate service after 10 days past due until payment is received.
Late Payment
Wholesale Data Center reserves the right to charge a late fee of 1.5% per invoice per month on late payments. Invoices will be automatically considered late once the invoice due date has passed.
Non-payment Termination
In the event you fail to pay your invoice within 5 days of the due date, we reserve the right to suspend your service.
If you are still past due on the 10th day from the due date on the invoice, we reserve the right to terminate your service entirely and reformat your server.
If you are terminated for non-payment, we also reserve the right to refer your account to a third party collection agency and you agree to pay any collection fees or legal fees we may be charged to collect on your debt.
Overage Billing
"Overage" is defined as usage of the Services provided by Wholesale Data Center to You in excess of the allocated limitation. You agree to pay the then-current Overage fees and charges for the Wholesale Data Center services. Overage fees can be avoided by subscribing to a higher service plan.
Cancellation and Refunds
Wholesale Data Center is not able to schedule cancellation for a specific time or date. When you request cancellation, we will follow this process: We will first contact you to confirm the cancellation and verify that you are authorized under your account to cancel it. Then, we will immediately suspend billing and cancel the server. We are not able to provide scheduled cancellations and all cancellations are effective immediately. Regarding mid-month or mid-period cancellations, Wholesale Data Center will not issue pro-rated refunds for cancellations received in the middle of a payment cycle.
Refunds will not be given on a pro-rated basis for Services provided in a given billing period. Receipt by you of any Services in a given period will obligate you to pay for the Services during that entire billing period.
Term and Termination and Money Back Guarantee
You agree to a Month to Month term for the Services unless otherwise agreed to in writing. The Month to Month term for services is automatically renewed each month unless either party notifies the other in writing of its desire that the Agreement not be renewed, no later than three (3) days before the next upcoming anniversary date for billing. You may cancel Your account by terminating this Agreement in this manner by contacting the Wholesale Data Center billing department.
Wholesale Data Center may terminate this Agreement effective immediately and without notice upon any breach by You of any of the terms of this Agreement. In such event, Wholesale Data Center shall have no obligation to refund any fees paid in advance by You.
Chargebacks and Payment Disputes
Under this Terms of Service agreement you must first contact Wholesale Data Center to attempt to resolve any billing disputes before contacting your bank or credit card company to dispute the charges. You further agree that any billing disputes must be submitted in writing to our billing department within one month of the invoice payment in question.
By using our services You agree to the above policy and to contact Wholesale Data Center before contacting your financial institution to seek a resolution.
In the event you dispute charges contrary to this agreement, we reserve the right to add a $150 collection chargeback fee and to refer your account or sell your debt to a third party collection agency. We also reserve the right to take further legal action against you.